

At our gym, we strive to ensure students receive four classes each month. And in some months, depending on the calendar, students have an opportunity to attend five classes(provided there are no holidays, breaks, or weather-related closures).
· Holidays/Planned Breaks: If a holiday or planned break closure prevents your child from attending four classes in a month, we will issue a makeup token to ensure they have the opportunity to make up the missed class.
· Personal Absences: If your child cannot attend a scheduled class, you’ll need to submit an absence request through your account portal before the missed class to receive a makeup token. This allows us to provide the time slot to other families for their makeup class.
At USA Ninja Challenge, our goal is to provide the best and safest experience for our ninjas. On occasions when indoor temperatures are too hot (we’ll use both temperature and relative humidity to look at the heat index), we may choose to shorten or cancel classes for the day to ensure a comfortable and effective training environment for everyone.
If we do need to close due to the heat, our enrolled students will receive a makeup token, which can be used at any time as long as the student remains actively enrolled with us. We appreciate your understanding and flexibility as we prioritize quality training conditions for all our athletes.
We will follow the Norton, MA School District’s school closure schedule. If the district closes for the day, classes for that day will be cancelled (unless otherwise announced specifically on our Facebook page or by email). Unfortunately, winter weather-related closures are beyond our control, and we will issue makeup tokens for these occurrences. We appreciate your understanding.
Using Makeup Tokens (Starting April, 2026)
· Make-up policy: With an active enrollment, your child can receive a maximum of 2 make-up tokens per month. They are valid for 45 days and redeemable for another age appropriate class with availability. They are redeemable in the member's portal. These tokens expire immediately with an inactive enrollment. No make-up tokens are given for a missed make-up class. This policy can change anytime.
Holiday List
Our facility will be closed for all classes for the below listed holidays in any given year-
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day





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